Privacy and trial information

KnowMyWhy is provided by Morrowfield LTD. These web apps let approved parents and carers record observations and approved school staff view observations shared with their school.

What the apps store

The service stores account details, including your email address, display name, requested role and approval status. A parent account can store child profiles and moments, including selected prompts, written observations, a child’s words, and what support was tried. Use a nickname where practical and limit what you enter to details needed for the trial.

Who can see moments

Parents can see the child profiles and moments they create. When you link a child to the school trial, approved staff for that school can see the child’s name or nickname and moments you share with them. Private moments stay in your parent view. School access is read-only.

You can stop sharing from your child’s profile. This removes school access through the app while keeping your saved parent history. Reconnecting can restore access to previously shared moments.

Hosting and sign-in

Vercel hosts the websites and Supabase provides account sign-in and online storage. Your browser stores a session so you can stay signed in. Sign out when you finish on a shared device.

Questions about your information

Contact the person who invited you to the trial for help with access, corrections, deletion or how long information is kept. They can put you in touch with the KnowMyWhy trial organiser. For questions about how your school uses shared information, contact your school.